Mental Health And The Stigma Of Mental Illness - 3249 Words

Confronting Stigma Related to Mental Illness This paper is an analysis of mental health and the stigma that is associated with mental illness. The reputation accompanying mental illness causes detrimental effects on those with a psychiatric disorder, such as discrimination, poor health outcomes and social suffering. This is partly due to a lack of public education on the matter, along with attributions of violence related to mental illness caused by news reports. A multi-faceted campaign to increase the public’s knowledge about mental health is critical to assuage the negative attachments affiliated with mental illness. Mental health, by the World Health Organization (WHO) definition, is â€Å"a state of well-being in which the individual realizes his/her abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his/her community† (â€Å"Mental health: a state of well-being,† 2014, Aug.) Mental illness is a medical condition caused by biological changes in the brain. Symptoms of a mental illness can include a change in a person’s thinking, altered mood or feelings, an incapability to relate to others, or having difficulty coping with ordinary demands of life (â€Å"Mental illness: What is mental illness?† 2014). A person’s mental illness is considered serious (as defined as federal regulations), when a person who is eighteen years or older has any psychiatric disorder, and the symptoms markedly hinder a person’sShow MoreRelatedMental Illness And Mental Health Stigma1253 Words   |  6 PagesManic-depression illness or what is now referred to as Bipolar disease is not created overnight. It is a form of chemical imbalance that causes one to display both manic and hypomanic behaviors. It is a serious illness that affects all aspects of ones life. The omnipresence of mental illness is increasing in our time era. Our society’s mental health stigma is the basis for why countless of people do not receive the needed help, even as their lives begin to crumble. The prejudice faults placed onRead MoreStigma Of Mental Health Illness Essay2033 Words   |  9 Pagests our study of the stigma related to mental health illness. There is a lack of research investigating the portrayal of psychologists, those affected by mental illness and issues of mental health; this lack of research prevents any interventions from being made to protect those at risk. â€Å"With the continued portrayals of therapy in the media, it is important to consider how these images may affect attitu des and beliefs that can contribute to help seeking behavior†. (Maier, et al., 2013, p.1). AlthoughRead MoreMental Illness : The Stigma Against Mental Health2273 Words   |  10 Pagescontributors for poor healthcare is the stigma against mental health. This stigma allows healthcare providers to view those with a mental illness as having low relevance, thus creating disinclination towards providing adequate resources and/or care. This negative stance, based on misinformation and prejudice creates those that have a mental illness to lose their self confidence. Because of this loss, people with mental illness decide not to contribute to their health or livelihood. In the past fiftyRead MoreThe Stigma Of Mental Illness1602 Words   |  7 Pagescenturies have seeked to improve care and reduce stigma around those with mental illness. This began in 1942, when Harry Truman signed the National Mental Health Act, which requested the formation of a National Institute of Mental He alth. Shortly after this, in 1949, the National Institute of Mental Health was established (â€Å"National Institute of Mental Health†). During the company’s 60 year lifespan they have focused on research about mental illness, educating the public, and improving the lives ofRead MoreReducing Mental Health Stigmas1195 Words   |  5 PagesReducing Mental Health Stigmas According to the National Alliance of Mental Health, 1 in 5 adults in the United States of America experience mental illness in a given year (NAMI, 2017). Out of those adults, not all will seek out mental health services. If there are services in the community being offered, why are the services not utilized more often by these individuals? There may be many barriers that preventRead MoreA Proposal For Anti Stigma Training Program861 Words   |  4 PagesHealth care providers, in general are viewed as trustworthy and non-judgmental individuals who care for others with sickness and in health. On the contrary, individuals with mental illness have different experiences with health care providers. One article reported that these individuals feel incompetent and unworthy to be cared for after their clinical visit. These psychological factors may prevent patients to seek future care until they are in crisis. In addition, health care providers’ negativeRead MoreThe Stigma of Menta l Illness1656 Words   |  7 Pagesdiagnosis might exacerbate the stigma of mental illness. In Corrigan’s study clinical diagnosis adds groupness for the collection of people with mental illness which worsens the level of prejudice (Corrigan 34). Corrigan states that this ultimately leads to overgeneralization, as there is an assumption that all individuals diagnosed with the same mental disorders behave the same way (Corrigan 34). According to Corrigan the stereotypic description of mental illness perceives to the public that, peopleRead MoreMental Illness And Its Stigma1363 Words   |  6 PagesMental Illness and Its Stigma â€Å"One in five adults in America experience mental illness,† (Mental Health, n.d., para 1). Many people define mental illness as a characteristic that makes one irrational or delusional and derives a belief that those who have mental disorders are not suffering from a real disease, resulting in a negative view of those who suffer. There are three ways to defy this stigma that everyone, from media producers to the sufferers themselves, must participate in to break downRead MoreAlicia Kate O. Borja. English 27 A. Andre Dominic Peralta.1260 Words   |  6 PagesAlicia Kate O. Borja English 27 A Andre Dominic Peralta Reducing Stigma in Mental Health Conditions Background on Mental Health Mental Health is often used as a representation of mental health conditions such as anxiety disorders, depression, schizophrenia, and others. According to the World Health Organization (2016), mental health is a state of well-being wherein an individual has the capacity to realize his or her own potential, can manage with the normal stresses of life, can work efficientlyRead MoreThe Stigma Of Mental Health Care Essay1711 Words   |  7 PagesMental health issues have been an ongoing hot topic in this country for over a century. Though many strides have been made to increase awareness and lessen the stigma, there continues to be a barrier to mental health care, especially for our nations’ youth and young adults. I will be discussing the history behind mental health care, current policies regarding it, how the presence of stigma reduces the likelihood that youth and young adults are receiving the adequate mental health care they require

Should The United States Raise The Age For Social Security

Should the United States Raise the Age for Social Security Payouts? Currently, the United States is contemplating at a forthcoming Social Security crisis. If changes are not forged, the Social Security system will not be able to keep up with the demanded payouts and is estimated to empty the trust fund around the year 2037. In this paper I will review a brief history of the Social Security program, touch upon the eligibility requirements, discuss what economists believe about the future of the Social Security Program, and finally state the Pros and Cons to the proposed raising of the age requirement for minimum payout. A BRIEF HISTORY President Franklin D. Roosevelt created the countries first Social Security program in 1935 as a part of his New Deal Program. The United States was in the midst of the Great Depression and due to the stock market crash of 1929 and bank failures, many American’s retirement savings accounts were destroyed. As a result, the poverty rates among the elderly in the country were exceeding fifty percent (Achenbaum). In creating the countries first Social Security program, President Roosevelt was the first president to advocate federal assistance for the elderly, disabled, widowed, fatherless children (later changed to included motherless children,) and unemployed (Kessler-Harris). HOW SOCIAL SECURITY WORKS AND ELLIGIBILITY The Social Security program is based on contributions that workers pay into the system. While you are working, a portion ofShow MoreRelatedThe State Of Wisconsin Is Home1647 Words   |  7 Pages2016 Wisconsin INTRO GOES HERE In the Midwest region of the United States, the state of Wisconsin is home to more than 5,700,300 citizens, which is only a mere fraction of the 321,000,000 citizens that live in the United States. 62% of all Wisconsin citizens are between the ages of 16 and 65, compared to 62.2% of all Americans. 15.6% of Wisconsinites are over 65 years old, while only 14.9% of all United States citizens are in the same age range. (U.S. Census Bureau, 2015). Only 27.4% of WisconsinitesRead More Increasing Taxes to Bail Out Social Security Essay1268 Words   |  6 PagesIncreasing Taxes to Bail Out Social Security In 1935 the United States was in the throws of the worst economic depression our country had ever seen. The President at the time was Franklin Roosevelt. As part of Roosevelts New Deal, he instituted Social Security, which established an old-age pension system, to be administered by the federal government, and financed by taxes on both employers and employees. This system was to help the older citizens and dependents of workers of the U.S. HoweverRead MoreFixing the Budget1662 Words   |  7 Pagesfully on how they impact the economy and what steps should be taken to fix them. Before I deliberate the four topics in detail - I am going to give a brief description of each topic; The first topic that most importantly needs to be discussed is the national debt, When someone mentions $17 trillion dollars what do you think? What comes to most minds is that is an excessive amount of money. Truth be told that is sadly the amount of debt the United States has incurred, and that number is gr owing at an extensiveRead MoreThe Great Depression Was The Catalyst For The Social Security Program Essay1633 Words   |  7 PagesFranklin D. Roosevelt inked his signature on the Social Security Act. It was originally implemented to resolve problems with unemployment, old age insurance, and public health and welfare. The Great Depression was the catalyst for the creation of the Social Security program, and the basic structure was very similar to Germany’s social insurance programs from the 1880s. Today, social security is mostly used for retired senior citizens starting at the age of 62. At 62, American citizens can begin to collectRead MoreThe Economic Problem of Population Ageing Essay1323 Words   |  6 Pagesin rich countries and 8% in poorer countries, whereas these figures will rise to 33% and 20%, respectively. Why does aging become a problem? The U.S. Census study points out that the worldwide ageing of the population is not the history of emerging social phenomeno n. Four reasons to explain it. Basically, this demographic shift springs from advances in medical technology, education and economic growth. The Economist (2009, p.2) notes that another passing cause is the baby-boomers who are going greyRead MoreThe Social Security System1442 Words   |  6 Pages(R), â€Å"All peoples throughout all of human history have faced the uncertainties brought on by unemployment, illness, disability, death and old age. In the realm of economics, these inevitable facets of life are said to be threats to one s economic security†- (www. ssa.gov). The 1935 Social Security Act was a giant step towards creating an economic security for the nation. However, as a person who has yet to be in the work force for 10 years I have already begun to realize that my comfort in retirementRead MoreThe Benefits of Social Security1031 Words   |  4 PagesSocial security is any government system that provides monetary assistance to people with an inadequate or no income. The United States government program was established in 1935. Social security is important in the U.S. because it lifts 20 million people out of poverty. 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Schumer (United States Senate, n.d.) b. House Representative: Nita Lowey (U.S. House of Represenatatives, n.d.) c. Governor: Andrew Cuomo (New York State, n.d.) d. Assembly Member: Ellen Jaffee (New York State Assembly, n.d.) 2. Each elected official is a Democrat. 3. I am in the 17th voting district in New York. (U.S. House of Representatives, n.d.) 4. a

Discussing Improving Umbilical Cord Health Health And Social Care Essay Free Essays

string(50) " were selected which was divided into two groups\." This chapter deals with the treatment of the consequence of the informations analysis to measure the effectivity of topical application of chest milk versus dry cord attention for bettering umbilical cord wellness position of neonates. The treatment is based on the aims of the survey and the hypothesis specified in the survey. With several demographic features of the sample in the experimental group, bulk of neonates 16 ( 58. We will write a custom essay sample on Discussing Improving Umbilical Cord Health Health And Social Care Essay or any similar topic only for you Order Now 3 % ) were males and staying 14 ( 46.7 % ) neonates were females. Majority of female parents 17 ( 56.7 % ) were primiparas and staying 13 ( 43.3 % ) female parents were multiparas. Majority of neonates 18 ( 60 % ) were born between 37-38 hebdomads, 10 ( 33.3 % ) neonates were born between 39-40 hebdomads and staying 2 ( 6.7 % ) neonates were born between 41-42weeks. Majority of neonates 19 ( 63.3 % ) had normal birth weight and staying 11 ( 36.7 % ) neonates had low birth weight. Majority of female parents 24 ( 80 % ) did non had any complications and staying 6 ( 20 % ) female parents had maternal complications like gestation induced high blood pressure and gestational diabetes. Majority of female parents 15 ( 50 % ) had lower segmental cesarean subdivision, 12 ( 40 % ) had normal vaginal bringing and staying 3 ( 10 % ) had forceps bringing. Majority of neonates 19 ( 63.3 % ) had tonss of eight and above and staying 11 ( 36.7 % ) neonates had less than eight mark. In the control group, bulk of neonates 18 ( 60 % ) were females and staying 12 ( 40 % ) neonates were males. 15 ( 50 % ) female parents were para Is and 15 ( 50 % ) female parents were multiparas. Majority of neonates 21 ( 70 % ) were born between 37-38 hebdomads, 6 ( 20 % ) neonates were born between 39-40 hebdomads and staying 3 ( 10 % ) neonates were born between 41-42weeks. Majority of neonates 19 ( 63.3 % ) had normal birth weight and staying 11 ( 36.7 % ) neonates had low birth weight. Majority of female parents 22 ( 73.3 % ) did non had any complications and staying 8 ( 26.7 % ) female parents had maternal complications like gestation induced high blood pressure and gestational diabetes. Majority of female parents 15 ( 50 % ) had lower segmental cesarean subdivision, 12 ( 40 % ) had normal vaginal bringing and staying 3 ( 10 % ) had forceps bringing. Majority of neonates 18 ( 60 % ) had tonss of eight and above and staying 12 ( 40 % ) neonates had less than eight mark. The first aim was to measure the effectivity of dry cord attention on umbilical cord wellness position among neonates of control group. Data findings in the tabular array 3 showed the appraisal of umbilical cord wellness position of neonates in dry cord attention group by Modified REEDA graduated table. Regard to umbilical cord wellness position by Modified REEDA Scale, On first twenty-four hours of intercession 90 % neonates had no infection, 10 % of neonates had mild infection and none of them had moderate and terrible infection and on the 7th twenty-four hours of intercession 30 % of neonates had no infection, 33.3 % of neonates had mild infection, 26.7 % of neonates had moderate infection and 10 % of neonates had terrible infection on umbilical cord. Data findings in the tabular array no 4 showed the bacterial colonisation of umbilical cord on 3rd twenty-four hours of intercession. With respect to bacterial colonisation, 10 ( 33.3 % ) neonates had no bacterial growing, 8 ( 26.7 % ) neonates had staphylococcus aureus infection, 7 ( 23.3 % ) neonates had proteus infection and 5 ( 16.7 % ) neonates had klebsiella infection in dry cord attention group neonates. Data findings in the tabular array 5 showed the appraisal of umbilical cord wellness position based on umbilical cord falls off on. Regard to umbilical cord falls off yearss, the average figure of cord falls off yearss in dry cord attention group was 7.7 A ± 1.7 yearss. The above consequence was supported by Shoaeib A ; Barrawy ( 1990 ) conducted a quasi experimental survey on intoxicant or traditional methods versus natural drying for neonate ‘s cord attention in university infirmaries at Alexendria and Minia. In this survey 70 neonates were selected, which was divided into two groups. Group I newborns standard traditional methods or intoxicant cord attention and Group II received natural drying of the umbilical cord. Culture specimens were obtained from umbilical cord on first and 3rd twenty-four hours of birth to observe bacterial colonisation. Rate of bacterial colonisation was significantly lower in the natural drying cord attention group than intoxicant or traditional methods groups. Average clip of cord separation was shorter in natural drying cord attention group as compared with the intoxicant or traditional methods group. The 2nd aim was to measure the effectivity of topical application of chest milk on umbilical cord wellness position among neonates of experimental group. Data findings in the tabular array 3 showed the appraisal of umbilical cord wellness position of neonates in topical application of chest milk cord attention group by modified REEDA graduated table. Regard to umbilical cord wellness position by modified REEDA Scale, On first twenty-four hours of intercession none of the neonates had infection, likewise on the 7th twenty-four hours of intercession 63.4 neonates did non had infection, 33.3 % of neonates had mild infection, 3.3 % of neonates had moderate infection and no 1 had terrible infection. Data findings in the tabular array 4 showed the bacterial colonisation of umbilical cord on 3rd twenty-four hours of intercession. With respect to bacterial colonisation, 18 ( 60 % ) neonates had no bacterial growing, 5 ( 16.7 % ) neonates had staphylococcus aureus infection, 4 ( 13.3 % ) neonates had proteus infection and 3 ( 10 % ) neonates had klebsiella infection in topical application chest milk cord attention group neonates. Data findings in the tabular array 5 showed the appraisal of umbilical cord wellness position based on umbilical cord falls off on. Regard to umbilical cord falls off yearss, the average figure of cord falls off yearss in breast milk group was 6.3A ± 1.3days. The above consequence was supported by Ezmaeili A ; Ghazvini ( 2006 ) conducted a randomised clinical test survey on effectivity of topical application of chest milk on bacterial colonisation in umbilical cord in Omolbanin infirmary in Mashhad. In this survey 118 samples were selected which was divided into two groups. You read "Discussing Improving Umbilical Cord Health Health And Social Care Essay" in category "Essay examples" Each group 59 neonates were assigned. Group I newborns received dry cord attention. All female parents in both groups were instructed about attention of umbilical cord within three hours of birth. Group II neonates were applied breast milk to the umbilical stump three hours after birth and continued every 12 hourly until two yearss after cord separation. Nothing was applied to the umbilical stump of the dry cord attention group. The research worker were obtained an umbilical swab three hours after birth and the 3rd twenty-four hours of life from the base of the cord. Rate of bacterial colonisation were recorded in both groups. They found out that most common civilized beings were S.Epidermidis, S.Aureus, E.Coli and Klebsiella Pneumoniae in the umbilical stump and there were important differences between dry cord card and human chest milk groups in colonisation rate. Topical application of breastmilk on umbilical cord leads to cut down bacterial colonisation and cord separation clip and it can be used as easy, inexpensive, non hurt methods for umbilical cord attention. The 3rd aim was to compare the umbilical cord wellness position between the experimental and control group among neonates. Data findings in the tabular array 6 shows the comparing of mean and standard divergence value of topical application of chest milk versus dry cord attention group by modified REEDA graduated table. The above tabular array 6 shows that comparing of mean and standard divergence value of topical application of chest milk versus dry cord attention among experimental and control group. On first twenty-four hours intercession the average value was 0.0 and the standard divergence was 0.0 in the experimental group and the average value was 0.1 and the standard divergence was 0.3 in the control group. On 7th twenty-four hours of intercession the average value was 0.533 and Standard divergence 0.899 in experimental group. In control group mean value was 2.93 and standard divergence was 2.63. The deliberate ‘t ‘ value was 3.247 in the experimental group and 6.011 in the control group, which shows that there was significance difference among the topical application of chest milk and dry cord attention group at P lt ; 0.001 degree. Table – 7 shows that comparing of bacterial colonisation among experimental and control group on 3rd twenty-four hours of intercession. With respect to bacterial colonisation, per centum difference of no bacterial growing was ( 26.7 % ) , staphylococcus aureus ( 10 % ) , Proteus ( 10 % ) , Klebsiella it was ( 6.7 % ) . The deliberate ‘t ‘ value of no growing of bacterial colonisation was 2.151, staphylococci aureus colonisation was 0.946, proteus colonisation was 1.010 and klebsiella colonisation was 0.767, which shows that there was important difference among the experimental and control group newborns in bacterial colonisation at P lt ; 0.05 degree. The above tabular array -8 shows that appraisal of cord falls off among experimental and control group. Regard to umbilical cord falls off yearss, the average value of experimental group was 6.3 and 7.7 in control group. The standard divergence of experimental group was 1.3 and in control group was 1.7. The difference of agencies among experimental and control group was 1.4. The deliberate ‘t ‘ value was 3.522, which shows that extremely important difference among the experimental and control groups in cord falls off on yearss at P lt ; 0.001 degree. Hence, the hypothesis ( RH1 ) stated that there is a important difference in umbilical cord wellness position among the experimental and control group neonates. Thus the hypothesis was accepted. The average figure of cord falls off yearss in experimental group was 6.3 A ± 1.3 yearss and control group was 7.7 A ± 1.7 yearss. The average difference was 1.4 yearss. It was statistically important, so hypothesis ( RH1 ) was accepted. The above consequence was supported by Sezer kiza ( 2006 ) conducted a instance control design on umbilical cord attention: comparing topical human milk, providone I and dry cord attention, in urban university infirmary at Turkey. In this survey 150 samples were selected and it was divided into three groups. Each group had 50 neonates. Group I received breast milk on their umbilical cord, group II received providone I and group III received dry cord attention. This survey shows that the mean cord separation clip of chest milk group was significantly shorter than dry cord attention and providone I group at P lt ; 0.001 degree. Hence, the research hypothesis ( RH1 ) stated that there is a important difference on umbilical cord wellness position between the experimental and control group. This shows that topical aplication of chest milk on umbilical cord has an effectual than dry cord attention. Thus the hypothesis is accepted The 4th aim was to tie in the umbilical cord wellness position of neonates between experimental and control group with their demographic variables. Table 9a shows the chi-square value for the association between the cord wellness position with their sex was ( 0.325 ) , para ( 0.597 ) , gestational age ( 1.239 ) , birth weight ( 0.627 ) , maternal complications during gestation ( 4.342 ) , type of bringing ( 3.095 ) and Apgar mark ( 1.556 ) . So these survey findings shows that there was no association between experimental group with their demographic variables include sex, para gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark at P lt ; 0.05 degree. Table 9b shows the chi-square value for the association between the cord wellness position with their sex was ( 6.400 ) , para ( 0.844 ) , gestational age ( 12.738 ) , birth weight ( 3.026 ) , maternal complications during gestation ( 2.784 ) , type of bringing ( 3.701 ) and Apgar mark ( 2.928 ) . So these survey findings shows that there was no association between experimental group with their demographic variables include sex, para gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark at P lt ; 0.05 degree. Table 10 ( a ) shows the Chi-square value for the association between bacterial colonisation among experimental group with their sex was ( 2.299 ) , para ( 6.606 ) , gestational age ( 4.456 ) , birth weight ( 1.507 ) , maternal complications during gestation ( 2.708 ) , type of bringing ( 9.361 ) and Apgar mark ( 0.311 ) . So these survey findings shows that there was no association between experimental group with their demographic variables include sex, para gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark at P lt ; 0.05 degree. Table 10 ( B ) shows the Chi-square value for the association between bacterial colonisation among control group with their sex was ( 3.274 ) , para ( 7.586 ) , gestational age ( 3.480 ) , birth weight ( 1.948 ) , maternal complications during gestation ( 2.752 ) , type of bringing ( 4.341 ) and Apgar mark ( 5.714 ) . So these survey findings shows that there was no association between experimental group with their demographic variables include sex, para gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark at P lt ; 0.05 degree. Table 11 ( a ) shows the Chi-square value for the association between umbilical cord falls off among experimental group with their sex was ( 3.519 ) , para ( 4.455 ) , gestational age ( 0.795 ) , birth weight ( 0.895 ) , maternal complications during gestation ( 0.170 ) , type of bringing ( 2.813 ) and Apgar mark ( 0.003 ) . So these survey findings shows that there was association among para and umbilical cord falls off. No association between experimental group with other demographic variables include sex, gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark at P lt ; 0.05 degree Table 11 ( B ) shows the Chi-square value for the association between umbilical cord falls off among control group with their sex was ( 0.089 ) , para ( 0.4641 ) , gestational age ( 3.597 ) , birth weight ( 0.741 ) , maternal complications during gestation ( 1.099 ) , type of bringing ( 3.817 ) and Apgar mark ( 1.094 ) . So these survey findings shows that there was no association between experimental group with their demographic variables include sex, para, gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark at P lt ; 0.05 degree The demographic variables ( Sex, Parity, gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark ) of both groups were non holding any association and therefore they were non confounded with the umbilical cord attention. Hence, the research hypothesis ( RH2 ) stated that there is a important association between umbilical cord wellness position between the experimental and control group with their demographic variables ( Sex, Parity, gestational age, birth weight, maternal complications during gestation, type of bringing, apgar mark ) . Tables 9 ( a, B ) , 9 ( B ) , 10 ( a, B ) , 11 ( a, B ) , shows that there was no important association between that umbilical cord wellness position between experimental and control group with the selected demographic variables. Table 9a, showed that there was important association between para and umbilical cord falls off yearss in experimental group. Newborns of para I female parents had lengthier yearss of cord falls off than the neonates of multipara female parents. But, in regard to dry cord attention group there was no association between the cord falls off twenty-four hours with para. From the above analysis and readings, the hypothesis ( H1 ) â€Å" There is a important difference in cord wellness position between the experimental and control group neonates † was accepted. The above credence of ( H1 ) were attributed to the effectivity of topical application chest milk for bettering umbilical cord wellness position of neonates. The hypothesis ( H2 ) â€Å" There is a important association in cord wellness position between the experimental and control group with the demographic variables † . In this survey there will be no important association between experimental and control group except para. How to cite Discussing Improving Umbilical Cord Health Health And Social Care Essay, Essay examples

Mercutios Queen Mab Speech Essay Example For Students

Mercutios Queen Mab Speech Essay At the time Mercutio makes his famous Queen Mab speech in Shakespeares Romeo and Juliet, he and Romeo, together with a group of their friends and kinsmen, are on the way to a party given by their familys arch-enemy, Lord Capulet. Their plan is to crash the party so that Romeo may have the opportunity to see his current love, Rosaline, whom they know has been invited to the Capulets masque that evening. Romeo, whom his friends seem to consider generally very witty and fun, originally thought the party-crashing would be a wonderful idea, but suddenly is overcome by a sense of great foreboding; although they mean well in going to this mask . . . tis no wit to go (I, iv, 48-49). This annoys Mercutio, who does not recognize Romeos reluctance as a genuine premonition, but feels it is simply another example of Romeos lovesick whims. Romeo tries to explain to Mercutio that it is based upon a very disturbing dream, and Mercutio passes that off as silly, telling him that Dreamers often lie. He re he is not saying that Romeo himself is a liar, but that people should put no faith in dreams. But Romeo is insistent; dreamers lie in bed asleep, they do dream things true (I, iv, 52).This suddenly launches Mercutio into a speech that alters the entire pace of the scene. Up to now, the conversation has been typical of a group of people walking through the streets-short phrases, a generally relaxed mood. With Mercutios words, O, then I see Queen Mab hath been with you! he plunges into a forty-two line speech which is actually composed of only two sentences, giving him barely enough breath to pause between phrases. The gist of the speech concerns Mab, whom Celtic mythology considered to be the midwife of the fairies, and who also is held to be responsible for human beings dreams. The Queen Mab speech is totally fanciful, describing, as if to a child, this tiny little creature who flies through the air in a small carriage, driven by a wagoner who is a gnat. On the surface this seems like it should be charming, but when one boils it down, it isnt charming at all. For example, Queen Mabs cover of her carriage is made of grasshopper wings, which implies that someone must have pulled the grasshoppers wings off to make it. Ditto for the spiders legs which serve as the wagons spokes, and the riding-whip which is made of a crickets bone. Mercutio points out that the entire apparatus is not half so big as a round little worm / Pricked from the lazy finger of a maid-but do living maids fingers have worms in them? He leaps off the topic of Mabs carriage, however, to describe its route. Mabs function is apparently to drive over the sleeping forms of human beings, and cause them to dream of things appropriate to their station in life. For example, she causes lawyers to dream of fees, ladies of love, and soldiers of warfare. Here, again, this sounds fanciful enough; yet he somehow veers off into a deluge of images that are at complete odds with the sweet, almost childlike story it seemed he was going to tell. It is not enough that soldiers dream of war: they must dream of cutting foreign throats, / Of breaches, ambuscadoes, Spanish blades, / Of healths five fathom deep; and then anon, / Drums in his ear, at which he starts and wakes, / And being thus frighted swears a prayer or two / And sleeps again (I, iv, 83-87). In other words, Mercutio began his speech with a reverie and ended with nightmares. Mab does not seem like such a cute little creature now.In a sense, this is how the play goes, as well. Romeo begins by having a harmless crush; at the point in the story when Mercutio gives his speech, Romeos infatuation with Rosaline is about to lead him to the home of yet another girl, Juliet, with whom he will fall madly in love. This love affair, however, is doomed in every respect. It is doomed not only because the Montagues and Capulets are sworn enemies; it is doomed also because Romeo and Juliet are too young to handle such a violent passion as the ir love turns out to be. It is not accidental that Shakespeare begins this play by describing the feud which has separated Verona in two, and the first scene deals, not with love, but with a street brawl. Romeo and Juliets Verona is a very violent place, and it would be strange indeed if these two children of Verona experienced a sweet and gentle love. What is just as interesting as Mercutios speech itself is how hysterical he gets while delivering it. At the beginning of the scene, when we first meet the friends on the way to the party, Mercutio comes off as a swift, wise-cracking joker. He and Romeo obviously enjoy a close bond, and they enjoy exchanging teasing banter with one another. They manage to do this even as Romeo insists that he is far too depressed over Rosaline to be good company. The conversation up to Mercutios fateful O, then I see Queen Mab hath been with you! is reasonably light.With those words, the entire mood changes; it is almost as if a stone, set at the top of a hill, has been loosed, and it gains momentum as it plunges downhill. As Mercutios images become less cute and more patently alarming, the rhythm in Shakespeares iambic pentameter becomes more driving, and Shakespeare allows less and less breathing room between phrases. By the end of the passage, Mercutio is literally galloping through his speech. Romeo, the very person everyone felt needed cheering up, is forced to interrupt Mercutio-Peace, peace, Mercutio, peace! / Thou talkst of nothing-to calm him down (I, iv, 95-96).What has happened? Mercutio probably doesnt even know. But it seems fairly clear that Mercutio has caught a good dose of the foreboding that Romeo himself feels, despite the fact that he has already dismissed it as silly. The two friends are very close, and it is certainly not unlikely that they would be closely attuned to one anothers moods. Whatever the reason, however, Mercutios hysteria itself serves as a sort of foreshadowing of the disaster to come.There i s a very good reason for putting this speech toward the end of Act I. It is our introduction to Mercutio, and it presents him as a charming, likeable character, which makes it all the more heartbreaking when he is killed by the brutal Tybalt later on. Also, at this moment Romeo is about to meet Juliet, but as yet has not; that consequence yet hanging in the stars has not shown its lovely and yet deadly face. And, in a very real sense, the feeling we had when Mercutio began his speech-that it resembled the loosing of a giant boulder, plunging downhill out of anyones control-is replicated in the structure of the play itself. Here at the end of scene iv in the first act, in this last moment before Romeo and Juliet fatefully meet, is the last moment when the stone is still poised at the mountaintop. In the next scene it will be let go, and then there is nothing anyone on earth can do to stop it.In this context, Romeos last words in this scene are tremendously significant. His sense of d read, after Mercutios strange behavior, has deepened rather than diminished, and for the first time he actually defines what it is he feels: he senses that the events which are about to unfold will result in his death-the ultimate dreamless sleep. He is, of course, right. The violence which Queen Mab will set in motion that night are no dreams, but real. And yet Romeo seems to realize that there is nothing to be done except face the future squarely; there is no running from it. But he, that hath the steerage of my course, / Direct my sail! (I, iv, 112-13). His final words, On, lusty gentlemen!, are to Mercutio and their other friends, but they might have been addressed to himself as well. It is his passion, his impetuosity, his lust, which will spell his doom-all of it foreshadowed in Mercutios talk of dreams.Works Cited:Shakespeare, William. Romeo and Juliet. New York: Penguin Books USA Inc., 1960, 1970. .ufcd47a2d6ce52fbce06f937cf0faf653 , .ufcd47a2d6ce52fbce06f937cf0faf653 .postImageUrl , .ufcd47a2d6ce52fbce06f937cf0faf653 .centered-text-area { min-height: 80px; position: relative; } .ufcd47a2d6ce52fbce06f937cf0faf653 , .ufcd47a2d6ce52fbce06f937cf0faf653:hover , .ufcd47a2d6ce52fbce06f937cf0faf653:visited , .ufcd47a2d6ce52fbce06f937cf0faf653:active { border:0!important; } .ufcd47a2d6ce52fbce06f937cf0faf653 .clearfix:after { content: ""; display: table; clear: both; } .ufcd47a2d6ce52fbce06f937cf0faf653 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ufcd47a2d6ce52fbce06f937cf0faf653:active , .ufcd47a2d6ce52fbce06f937cf0faf653:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ufcd47a2d6ce52fbce06f937cf0faf653 .centered-text-area { width: 100%; position: relative ; } .ufcd47a2d6ce52fbce06f937cf0faf653 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ufcd47a2d6ce52fbce06f937cf0faf653 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ufcd47a2d6ce52fbce06f937cf0faf653 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ufcd47a2d6ce52fbce06f937cf0faf653:hover .ctaButton { background-color: #34495E!important; } .ufcd47a2d6ce52fbce06f937cf0faf653 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ufcd47a2d6ce52fbce06f937cf0faf653 .ufcd47a2d6ce52fbce06f937cf0faf653-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ufcd47a2d6ce52fbce06f937cf0faf653:after { content: ""; display: block; clear: both; } READ: To a large degree, culture determines behaviour Essay

Parallel operation of synchronous generators free essay sample

The alternators are conneted as shown in FIG. 1 using two single-phase wattmeters The d. c shunt motors are started and the alternators are brought up to speed. By varying the alternator fields, the terminal voltages are brought up to the rated values(110V). The speeds of the sets are adjusted by means of the motor field rheostat control until thealternators run at rated frequency The synchronising switch is closed in the middle of a dark period of the lamps. ( The alterantors should now be working in parallel, but they should not be delivering any load. Also , if the voltage and speed have been properly adjusted, there should be no interchange odf current between the alternators and the ammeters should read zero. For a particular load output at consatnt frequency and voltage, input ot the d. c machine is varied and the outputs shared by each alternator are noted from the wattmeter readings. We will write a custom essay sample on Parallel operation of synchronous generators or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Inputs to the d. c side are also noted. A graph is plotted between the input power and the load shared by each machine, as shown in FIG. 2 Keeping the input power , outputload , terminal voltage an dfrequency constant, the current outut of each alternator is noted for different excitaitons. A graph of output (in VA) versus excitation as shown in FIG. 3 is plotted. Observations: Wattmeter constants = Frequency= Voltage = Load Current= No. W1 (watts) A1 (amps) LOAD SHARING Iac1 Vdc1 W2 (amps) (Volts) (watts) Voltage = Load current = A2 (amps) Iac2 (amps) Vdc2 (volts) Frequency = W1 = W2 = No. Machine I If1(amp) Iac1(amp) Machine II 1. 73VIac1(VA) If2(amp) Iac2(amp) 1. 73Viac2(VA) Results: S. No. Machine I A. C Output,Watts D. C Input ,Watts Machine II A. C Output,Watts D. C Input ,Watts Remark: Variation of load angle with cahnge in the output load can be observed with a stroboflash arrangement FIG. 1 Two D. C motor -alternator sets as follows are used. Ifpm A Rf1=0-185 ohm S1 Ra Ia A 0-60A Starter A1 110 V D. C Supply F1 R Y B N M Vt 0-150V D. C F1 A2 F2 F2 Rf2 =0-35 ohm Star-connected alternator 130 V,13. 9 A, 3 kVA,50Hz 1000 rpm A 0-6 A D. C L1 R1 From Alternator 1 A W W 110V 10A N1 Vg 0-150 V 46-54 Hz 0-20A R2 A N2 From Alternator 2 Vb F F 46-54 Hz Y1 Y2 B1 B2 A L2 L3 0-60A To 3-phase load FIG. 2 Output Power/Machine (Watts) 1000 800 Machine I 600 Machine II 400 200 30 0 500 700 900 1100 Input Power/Machine (Watts) FIG. 3 Field Current (Amps) 1300 1500 1700 Load Current I1 Load Current I2 MachineII MachineI MachineI Machine II Volt- amperes

cause of American revolution essays

cause of American revolution essays At the end of the Seven Years war or the French and Indian War, England became in dept. The solution to this problem was to make the colonists pay. The English believed that should hold the responsibility of paying this burden because the war was fought for the colonists. Therefore, England passed a series of laws taxing these colonists. Little did England know that this act would lead the English and colonists pivoting to a revolution. One of the first acts passed imposing taxes on the colonies was the Stamp Act. This act required that stamps be affixed on all newspapers, broadsides, pamphlets, licenses, leases, or other legal documents. The tax were to be paid in sterling, which the colonists had very little of. It was difficult for the colonists to pay this some of money. After the Seven Years war, the colonists fell into economic depression. Those who did not pay this tax were tried in vice-admiralty courts without juries. The colonists were fearful this law since the judge will likely rule in favor of the English crown. The act mostly impacted those of the business class, including journalists, lawyers, and clergymen. Angry mobs gathered at residences of customs officials and displayed their opposition for the Stamp Act by destroying their homes. The mobs were composed of painters, distillers and other artisans. They called themselves the Loyal Nine. When these incidents became more common, a group of prominent men organized themselves into the Sons of Liberty. They wanted to demonstrate their enmity for the act in less violent ways. They gained much attention for their rallies. In the winter of 1765, representatives of Colonial legislatures gathered in New York to draft a petition repealing the Stamp Act. Soon some leading formed non- importation associations. Following the non-trade with England, trade fell dramatically in the colonies. Finally, in 1766, the stamp Act was repealed. The effects of non-i...

Conflicting Issues in Business Organizations Essay

Conflicting Issues in Business Organizations - Essay Example Making use of conflict as an agent of equalizing the differences, business organizations are sure to gain strength from the said idealism. As mentioned earlier, competition among organizational members is one particular form of conflict. However, instead of seeing it as a major source of conflict of differences in the organization, it could be used as the key matter that could motivate people in achieving higher than what the others is able to achieve. In this track, the conflict of competition is already viewed as something that is healthy for the organizations' sake. However, dealing with the situation usually involves more than just making amends between the two different ongoing opinions between two different individuals or groups at that, who are thriving within a certain single organization. The conflicts between people and how each undeniable misunderstanding occurs are based in a process of conversing, interpreting and wrong response. To understand further, here are some of the communication problems that occur which usually turns into different levels of relationship conflicts: This is the way by which a person intends to manipulate the thinking of the other person through questioning the attitudes of the other. Not only that, the situation usually aggravates the questioning of the attitude of the other towards the other person. Robert Bolton comments on the matter saying: "Many of us feel we need to be critical, or other people will never improve we make a negative evaluation of the other person, for his or her actions, or attitudes." (1999) The attitude of man to even aggravate the situation being faced by the other because of some emotional attachment to the issue makes this particular roadblock an effective way of stopping or heating up a particular conversation. Name-calling At some point, when people get pissed off because of a heated conversation, they tend to course the other or at times they name-call the others with insulting titles that makes it hard for the other party of communication to understand clearly what is happening. The result then leads to a more aggravated heated conversation. Bolton further adds, "Name calling and labeling usually have negative overtones to both the sender and receiver. Labeling prevents us from getting to know ourselves and other individuals." (1999) Diagnosing At some point, when people argue over something, they become too much sensitive with how the other reacts upon a certain situation or how a person intends to talk back to them. The sensitiveness results to diagnosis of the reaction of the other and the way of speech that he or she uses within the conversation. Instead of simply listening to what the person says, reading between the lines becomes another way of decoding the bodily message of the person who is speaking. Another comment from Bolton reads: "We analyze why a person is behaving as he or she is. Playing amateur psychiatrist. Diagnosing is a form of labeling. Instead of listening to the substance of what a person is saying, some people play emotional detective." Praising Evaluatively Praising others with the good things that they do is not wrong. However, praising

SOX Project Essay Example | Topics and Well Written Essays - 3250 words

SOX Project - Essay Example Inside the houses of the Senate, it is commonly called the Sarbanes-Oxley, Sarbox or is a United States Federal law which was enacted on July 30th, 2002. The act came into being because of a number of scandals that went on to affect a number of major corporate big shots. These included the Enron, Tyco International, Adelphia, Peregrine System and WorldCom. The scandals resulted in a loss of billions and billions of dollars and trampled share prices of the companies that were affected. Inadvertently, this followed by a major confidence lapse on security exchanges where the investors were concerned. The act has been named after a U.S Senator and a US Representative-Paul Sarbanes and Michael G. Oxley and was approved by a vote of 423-3 and by the Senate 99-0. While signing it and approving it President George W Bush, called it one of the most far reaching reforms of American business practices ever since Franklin D. Roosevelt. The legislation marked the beginning of new and enhanced standards for most U.S public company boards and accounting firms. Privately held companies are not stipulated to comply with the act. It is home some 11 titles and section which vary immensely and cater to additional corporate board responsibilities to criminal penalties. It is the responsibilities of the Securities and Exchange Commission to implement the requirements to comply with the new law. This was done under the supervision of Harvey Pitt who ensured the adoption of a dozen other rules to implement the Sarbanes-Oxley Act. However this is not the end and be it of all. There is still a lot of debate and argument in place over the prospect benefits of SOX. Supporters believe that the legislation has been extremely affective in restoring public confidence in the nation's capital markets and has helped strengthened corporate accounting controls. On the other hand, the opponents of the bill are of the view that this bill has taken away the competitive edge that the United States had against other financial markets. Sarbanes-Oxley comprises of 11 sections each of which prescribe specific mandates and features essential for financial reporting. These sections are titled as follows: 1. Public Company Accounting Oversight Board (PCAOB) 2. Auditor Independence 3. Corporate Responsibility 4. Enhanced Financial Disclosures 5. Analyst Conflicts of Interest 6. Commission Resources and Authority 7. Studies and Reports 8. Corporate and Criminal Fraud Accountability 9. White Collar Crime Penalty Enhancement 10. Corporate Tax Returns 11. Corporate Fraud Accountability Compliance plan The need to establish internal controls for the purposes of financial reporting and operational integrity has been specifically mentioned in the Sections 302 and 404 of the Sarbanes-Oxley act. An effective internal control system is essential to comply with Sarbanes-Oxley. An internal control system helps prevent the company from non compliance and will keep it updated about any failures in its system that may have to be addressed on an immediate basis. Internal controls can be of both types i.e. detective and preventive and are incumbent in deterring if regulatory requirements are being met. Henceforth, enough though and consideration must be plugged in, in developing and maintaining those controls. The following can be

A Book for Primary Grade Students Coursework Example | Topics and Well Written Essays - 750 words

A Book for Primary Grade Students - Coursework Example As the paper discusses Mickey finds himself fallen in a night kitchen where three fat bakers are baking a cake for the morning. Mickey falls into the jug of milk and is accidentally kneaded into the cake dough after which the bakers put him into the oven. Somehow, Mickey manages to come out of the dough and feels sorry that he has spoiled the cake. He, then, makes an airplane of the dough and flies outside the oven into a bottle of milk where he pours the milk into the dough when its covering crumbles up. The bakers are happy that the cake came out perfect. Mickey, then magically returns to his bedroom into his bed, and pleasurably thinks about the delightful experiences that he had in the night kitchen. The aim behind summarizing the story is to explain how the content is well suited to be studied by a primary grader. Every one of us has his own unique good or bad style of learning new things. Teachers need to understand different learning styles in order to improve learning, especi ally student learning, because learning styles have a practical application in education and training. The organization of this book is perfect who is a visual learner, that is, a student whose learning preferences include visual aids with which he can make an imagination of the story plot within his mind. This study outlines that the pictures and comics that the author has made use of are interesting pieces of visual aids that can help a student with visual learning style. Thus, the language used is figurative. â€Å"The succession of images occur in such a way, that when we are given the full view of the scene, it seems as if Mickey has literally broken the forth wall of the comics panel and come zooming out into the open†. The cartoon-like artwork of Sandek has, on one hand, made the story bolder and, on the other, maintained the students’ grasp upon the plot of the story as well by keeping the shades and coloring of the images less intense. The emphases has been more on the story than the images which strengthens the students’ comprehension because they look at images as a helping part of the story rather than looking at story as a part of the comic images. The lettering and wording that Sandek has used make it special for children because the words used are si mple that are easy for the students to encode and decode, thus enabling the students learn decoding the word and encoding it comfortably. Also, the rhythm of the words selected is like a song which that student will enjoy who has auditory type learning style. Such a student learns by listening to the utterance of the sound of the word, and comprehends it. Hence, the book is great not only for visual but also for auditory learning style preferences. Moreover, this book can also prove a great guide for a student who lacks writing skills since the teacher can tell him to look at the picture and write down how the image relates to the story, or can tell him to read the story and write it down in simple words.

Customer Satisfaction and Expectation in Hotel

Customer Satisfaction and Expectation in Hotel INTRODUCTION Hospitality is linked to Customer satisfactions because this industry produces and provides customer satisfactions. Now, Customer requirements can be both tangible and intangible but satisfying all of them and hence meeting their requirements is called customer satisfaction. To construct arguments justifying the facilities, layout and ambience of the bedroom, only using the concept as a source of examples to illustrate / support the line of argument. The emphasis is on constructing arguments to justify a detail about the concept. The concept of our hotel revolves around the theme SPORTS. We have decided to build an ALL SPORTS HOTEL in the Cardiff bay area near the millennium stadium, which would be completely focussed on the sports oriented market, for the people who have a niche for sports. Our vision is to amuse and dazzle sports fans. AIM To use and apply theoretical concepts and models to structure a discussion which critically appraises how the proposed hotel concept will meet customer expectations and satisfy customers. The main motive of this piece of work is to research in general terms about what theory says in answer to these questions: What is customer expectation and satisfaction? What are the expectations of hotel customers? What satisfies hotel customers? What is it about my concept that will result in customer satisfaction? To construct arguments justifying the facilities, layout and ambience of the bedroom, only using the concept as a source of examples to illustrate / support the line of argument. The emphasis is on constructing arguments to justify a detail about the concept. WHAT IS CUSTOMER EXPECTATION AND SATISFACTION? Customer Expectation: The definition of customer expectation according to Parasuraman, Zeithaml and Berry (Leonard L) is: the ideas and feelings that a  customer  has about a  product  or  service, based on what he or she needs from it and  expects  it to do. (Consumer  expectation  can be formed by earlier  experiences,  marketing, what other customers say about it,  alertness  of  competitors services, and  product image. If consumer expectations are met, then customer feels satisfied.) The need, desires and ideas of a consumer about a product or facility, and what a customer wants from a service he/she is paying for is called consumer expectations. The level of consumer service is also an aspect, and a consumer might expect to meet effectiveness, cooperation, consistency, assurance in the staff, and a personal interest in his/her patronage. POSSIBLE LEVEL OF CUSTOMER EXPECTATIONS AS DESCRIBED BY PARSHURAM, ZEITHAML and BERRY (LEONARD L) (figure 1): CUSTOMER SATISFACTION A business term, is a appraisal of how goods and services supplied by a company meetup or surpass customer expectation. In a aggressive market where companies compete for consumers, customer contentment is seen as a key differentiator and progressively has become a key element of industry strategy. As Parasuraman, Zeithaml and Berry (Leonard L) emphasis, the significance of consumer satisfaction diminishes when a firm has greater than before bargaining power, because consumer satisfaction would be way too low, and consumers would easily have the alternative of leaving for an enhanced hotel offer. There is a significant body of pragmatic literature that establishes the advantages of customer satisfaction for firms. Businesses need to retain existing consumers while targeting non- consumers. Measuring client satisfaction provides a sign of how flourishing the business is at providing products and/or services to the consumers. Consumer satisfaction as described by Bluestein, Abram; M. Moriarty; R. J. Sanderson (2003) is an intangible concept and the actual sign of the state of satisfaction will vary from individual to individual and service to service. The state of satisfaction depends on some particular like both emotional and physical variables which associate with satisfaction behaviour such as return and suggest rate. The stage of satisfaction can also differ depending on other factors such as other products against which the consumer can compare the business products. Factors influencing consumer satisfaction: Product/service features. Exact products or service feature Customer emotions Attributions for service achievement or breakdown Perception of impartiality or fairness Other customers. Price Individual factors the customers mood or emotional state situational factors WHAT ARE THE EXPECTATIONS OF HOTEL CUSTOMERS? To understand the customer expectations from a hotel, we need to think from the customers point of view. When I`m a customer, i expect that i am: (methodology of customer expectations, what he expects from a particular service or hotel) 1. Attention 10. Wide Knowledgeable help 2. Competent, efficient service 11. Friendly nature of staff 3. Anticipation of customers needs 12. To be informed 4. Explanations in customers terms 13. Follow up with 5. Essential Courtesies 14. Honest 6. To be informed of the options 15. Feedback of services 7. Not to be passed around 16. Professional service 8. To be listened to (and heard) 17. Empathetic 9. Personalised attention 18. Respect The involvement of consumers in the modernization process is significant for the development of ground-breaking services and products because very often customers make substantial contributions through the articulation of idea, wishes and needs (Beiger and Graf, 2004) The majority of todays consumer have increasingly higher expectations and tend to be: Informed Confident Independent Educated Consumer-driven Not bound by traditional demographics. WHAT SATISFIES HOTEL CUSTOMERS? A customer is satisfied when his expectations are met. Customer satisfaction is met through The product itself -quality, quantity, presentation, price The service timing and speed to suit the market, efficiency, expertise of staff, appearance and social skills of staff The product support -dà ©cor, display, heating, lighting, linen, glass, cutlery, cleanliness, etc. must all support the product. From marketing viewpoint, it is important to consider the needs and requirements for customer satisfaction for at least three major reasons: People do not buy goods and services for what they are they buy them for what they do for them. Understanding what makes people tick and why they buy things makes it far more likely one will be able to satisfy those needs. If a group of customers display similar behaviours and have similar needs, they form a market segment. It is far easier, and more profitable, to supply a common range of goods and services to a group segment than to a wide-ranging set of individuals. One particular approach to people needs, which fits the hospitality industry very well, was advanced by a behavioural scientist called Abraham Maslow in 1943. He proposed a hierarchy (figure 2) of needs consisting of five levels: Maslows premise is that all of us have needs which require satisfying in ascending order, i.e. higher-level needs only emerge as those immediately proceeding are satisfied. At the base of the triangle are physiological needs of food and drink, necessary for survival. At the next level are the needs of safety and security, represented by the stability of a home, a job, and freedom from anxiety. Then come the need for love, companionship and a sense of belonging. This whole area of needs is central to the hospitality industry whether its a case of providing an intimate family meal for four or a celebration for a victorious sports team. After that is the need for esteem and status. The hospitality industry caters to the egos of its customers as much as to their stomachs, and with some justification. many people are hungrier for recognition than they are for food and drink alone. Warm, friendly greeting and the appropriate use of customers names do much to reinforce their esteem and accord them the status they seek, which gives them mental satisfaction. The need for self-actualization, the desire for self-fulfilment or being the best you can, can be met through activity breaks, featuring special interest groups fishing, golf, antique master-classes, painting, hot air ballooning. Whatever a persons hobby or interests, most activities can be catered for by the hotels over a course of year to satisfy the customer needs. The methodology discussed is actually what a customer expects from service industry. Meeting the consumer expectations will cement relations, increase their fulfilment, and retain their business. Here are six consumer expectations that are the foundation stone of exceptional service and consumer satisfaction: Well-informed and accessible staff: While a consumer is making the buying decision, they want to be well informed, available  when they want it. Friendly people:  Customers not only desire product-confident sales persons, they want them to be welcoming and polite. Value for money:  This is where money factors come in. Customers need value-for-money. Convenience:  The rule here is simple: make it easy! A fast finish:  They want thoughtful help making the right choice. Most business lose 25% of their customers annually and yet most companies spend five time as much on generating new customers on retaining existing ones. Steve Mawson (2000) explains that customer satisfaction or dissatisfaction comes more and more from the way the person is treated. Improved technology, more affluence, greater sophistication, foreign travel, intense competition all play their part in increasing customers expectations of levels of service. WHAT IS IT ABOUT MY CONCEPT THAT WILL RESULT IN CUSTOMER SATISFACTION? As I mentioned earlier, my concept of proposing a hotel in Cardiff Bay Area, Wales is of ALL SPORTS HOTEL. It is located near the Millennium stadium, Cardiff, also Cardiff City FC and Cardiff City Stadium are easily reachable. This hotel would be one of a kind in the market, and will surely attract a fair amount of market due to the immense sporting experience it would offer its customers, and also out-of-the-class facilities available at the hotel. To give a sportier feel its decided that the hotel would be stadium shaped. There would be 120 en-suites on four floors and each of them would be designed with a different theme Ground Floor It would consist of front office, cricket and football themed lobbies, sports museum, an exclusive sports merchandise shop. First Floor Designed for the people who love live for cricket, with 30 en-suites on the name of famous cricketing countries like: ENCHANTING ENGLAND INVINCIBLE INDIA With a theatre where customers can watch live cricket matches going on or specially request matches from the past, with a seating capacity of 30 people and a cricket bar. Second Floor Designed for the football crazy people, and 30 en-suites named on major teams like: CHELSEA FC MANCHESTER UNITED Theatre with 30 people capacity, live and on request matches and all football bar. Third Floor with 40 en-suites, which can be designed on the customer request if he wish to live in his favourite sports room. Like Mr Dave Andrews in presentation said that his favourite football club is BIRMINGHAM FC, so we would design a room with the Club theme, so that no guest goes away disappointed. Fourth floor with 20 en-suites, which would be highly luxurious and designed for international sporting personalities who would love to be satisfied in this all-modern sporting facility hotel. Achieving customer satisfaction can be of ease with an interesting concept like this. Experiencing sporting lifestyle with a touch of nature would be of everyones interest as it is out-of-the-box hotel concept. It is earlier discussed that when the hotel meets customers needs and expectation, customer is satisfied. Margaret M. Kappa, Aleta Nitschke and Patricia B. Schappert states that No other feature or service provided by the hotel will impress the guest than a spotlessly clean and comfortable guest room. This statement is very true because it reflects the hotels reflection and eagerness to provide services and satisfy consumers. After designing the bedroom it is the prime duty of the house keeping dept to maintain the standards. At the end of the day a hotel room is the most revenue generating sector of the hotel. The overall objective of any type of designing activity is to provide services at its best that satisfies customers. The bedroom design must be easily accepted, highly pleasing, comfort zones must be established. But at the same time one must have a clear idea of the budget issued for operations to take place and the level of services to be offered. The way designs and services are offered creates an impact on the customer expectations and satisfactions. In simple words, Designing is a process aimed at meeting customer expectations by shaping activities, resources and processes. Lets explain how a customer will be satisfied by our hotel concept, focussing on The facilities, layout and ambience of the bedroom: A football fan books a room in our hotel as his favourite team Manchester United is playing against Chelsea FC next week in the nearby stadium and is accompanied by his wife and two football maniac kids and books the MAN-U Room in the hotel. As in his booking form he filled that he is a die-hard fan of MAN-U FC and his kids love playing football too. He arrived 2 days before the event and before his arrival his expectations were LAYOUT Big Spacious room, additional rooms for kids, perfectly designed as it is an exclusive sports hotel. FACILITIES Exclusive beddings and room accessories, big TV screen in room, games for kids, 24*7 assistance, entry to exclusive football facilities available. AMBIENCE Sporty, Energetic vibrant. How was he satisfied Layout He was offered a MAN-U theme en-suite on the football floor i.e. 2nd floor for  £80 +  £40(kids room). It was a big spacious room + adjoining kids room with the balcony facing towards the millennium stadium where his favourite team MAN-U will be competing after 2 days, so that he might catch a glimpse of his favourite stars or 2. Walls were exclusively designed keeping the MAN-U theme in mind, with his favourite stars wallpapers. Walls in the kids room were specially designed keeping the MAN-U FOR KIDS theme in mind, satisfied the guest with the layout of the room. Facilities Exclusive MAN-U beddings and accessories was the room designed with. MAN-U themed curtains, alarm clock, table lamp Games for kids was pre-installed in the room, big TV screens were installed in the room as well as in the bathroom so that our guest dont even miss a bit of football and guest even enjoyed exclusive MAN-U players interviews and past matches of MAN-U free of cost. He was even offered free entry to the all-exclusive football bar which included 2 free drinks and unlimited soft-drinks/juices for kids, where he can watch and support MAN-U play with a complete stadium like scenario, satisfied his expectations for the facilities being provided. AMBIENCE The time he entered the room he noticed that the room was completely designed on his favourite team, the floor looked like artificial grass and at both the ends of the wall an imaginary goal-post were present. When he called the room service for order the attendant came dressed like a footballer and the dishes in which food was served was completely based on the theme Football. Exclusive football bar was full with fans, supporting their favourite team and enjoying with other fans. The customer expectations of ambience were also met and he was satisfied. The Guest was satisfied with the services being provided and enjoyed his stay at THE ALL SPORTS HOTEL and promised to return in near future.

Utopia :: essays research papers

What is â€Å"Utopia†? What does this word mean to you? What would be your â€Å"Utopia†? Think about this while it is being read to you or while you read it and hopefully by the time the you get to the end you to will know what it means to you; and what your utopia would be like. By definition from a dictionary â€Å"Utopia† means, an ideally perfect place, especially in its social, political, and moral aspects. Utopia is your perfect world or society. It is a world of your choice, a world that meets every single expectation you have of life. A utopia in my mind would be a world where all people great and small, all shapes and colors, and all creatures are treated as one or as equals. It would be a world without discrimination and racism. My utopia would never have to worry about pollution or chemical weapons. People could believe in whatever god they wish but they would not kill others just because they did not believe in their god. Artist and utopia; is there any connection or resemblance in either?   Ã‚  Ã‚  Ã‚  Ã‚  Is art not an artist’s utopia? Think about it. Isn’t utopia whatever world, society, or maybe space you want it to be? So for artist a sculpture garden could be their utopia because they put the pieces of art that they had made or bought in that area. The artist could have also designed that place of perfection or tranquility to their liking, so if that were true it would that artist’s â€Å"Utopia†. The, Nasher Sculpture Center, in Dallas, is a perfect utopia for the owner of the center because it houses everything that person wanted just to make the center. To make that utopia the owner had trees brought in from all over the world and the trees were put in certain places all around the 54,000 square foot property.